Shipping Policy
Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email, unless a different shipping speed is chosen. You will receive another notification when your order has shipped.
Domestic Shipping: United States
Standard Shipping (5 business days) is FREE on orders over $45. On orders under $45, there is a flat shipping rate of $2.99.
Expedited Shipping (3 business days) is $7.99.
Priority Shipping (2 business days) is $10.99.
Currently we are not shipping to Alaska, Hawaii, Guam, Puerto Rico, and the Virgin Islands. Also shipping to a PO Box cannot be fulfilled.
Frequenty Asked Questions on Shipping
1. How do I know if my order has shipped?
An email notification will be sent to you with the tracking number once the shipping in confirmed. Check your spam folder if you did not receive it within the expected timeline.
2. Do you ship to P.O. boxes?
Unfortunately, at this moment we are not shipping to P.O. boxes.
3. Can I make changes to my shipping address?
We're dedicated to getting your orders to you as quickly as possible. For this reason, we're unable to modify the shipping address once an order has been confirmed
4. Is it possible to cancel my order after placing it?
Due to our commitment to fast shipping, we're unable to cancel orders once they've been processed. However, once your package arrives, you’re welcome to initiate a return through our easy return process.
5. What happens if my package is lost or stolen?
Please contact sales@ecofoliate.com immediately on such circumstances.